chessbazaar.com offers FREE shipping* on all orders across the Globe.
*Except for books & some chess accessories, where there is a nominal shipping fee.
If you have any questions regarding shipping feel free to contact our Chat Agent on the live chat at our website, you can also call us at (0091) 172-4660488 (India) or e-mail us at email@example.com and we would be happy to help.
We try our best to ship out your orders the same day, your payment is confirmed. However, please allow us 24-36 hours for processing of your order, as we do not ship out on weekends or on holidays. Our shipping partners will depend on two factors, the item you choose and the country where you want the item to be shipped. For most of our items shipped to US, UK, Germany, Australia, New Zealand, Italy, France, Spain we use DHL/FedEx expedited which takes 6 working days and for Asia, Africa and South America and rest of the world we ship by Standard Post Parcel Airmail which may take anywhere between 15-25 days.
For an accurate idea on delivery time, kindly contact our Chat Agent on the live chat at our website or you can also write to firstname.lastname@example.org
What about warranty and hidden costs (sales tax, GST etc)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all-inclusive.
If in any case, you were subject to pay customs, just send us the scan of custom slip and we will offer you the store credit of that particular amount or $40, whichever is lower (items purchased from the clearance sale will not be considered).
Note: In specific cases like Imperfect items or drop shipping the additional charges will have to be borne by the customer. These fees are paid to your local carrier or government and are not collected by Chess Bazaar.
How will I know that my order has shipped?
You will receive a confirmation e-mail with a tracking number once your order has been shipped.
Does chessbazaar.com ship internationally?
Yes, we do ship internationally. In fact, we are the only company that provides FREE Shipping* on chess sets all over the globe. Our systems recognize the currency of your country and you get the prices of our items in your local currency. You can select the currency of your choice too if you want. However, if your favored currency is not available in the list and you want us to add your country’s currency, please drop us a mail at email@example.com
How long will my order take to arrive?
For most of our items shipped to North America, UK, Australia, Germany, Italy, France, Spain we use DHL/FedEx expedited which takes 4 - 6 working days and for New Zealand, Asia, Africa and South America and rest of the world we ship by Standard Post Parcel Airmail which may take anywhere between 15-25 days.
For an accurate idea on delivery time, kindly contact our Chat Agent on the live chat at our website or you can also write to firstname.lastname@example.org .